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Pet Care Services based in Woking, Surrey

Contact Details

Frequently Asked Questions

Do we need to meet before booking?

Yes, I require a meet-and-greet before booking to ensure your dog feels comfortable and gets along well with my dog, Truffle. This helps create a relaxed environment for your pet’s stay.

What payment method do you use?

Payments are made via bank transfer. Details will be sent once a booking is confirmed.

What is your cancellation policy?
I understand that plans can change. Cancellations made at least 3 days prior to boarding or 1 day prior to daycare will receive a full refund. For cancellations after these timeframes, the deposit is non-refundable.
Do you provide updates and photos during my pet’s stay?
Absolutely! I send regular updates and photos, so you can see how your pet is doing and feel confident they’re in good hands.
Can you administer medicine for my dog?
Yes, I am experienced in administering medications and can ensure your dog gets their medicine on schedule. Just let me know the details and any specific instructions.
Do you look after senior dogs?

Yes, I welcome senior dogs and provide the extra care and attention they may need to stay comfortable.

Do you take care of un-neutered dogs?
Yes, I do care for un-neutered dogs. I just ask that you let me know beforehand, so I can make the necessary arrangements to keep all dogs safe and happy.

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